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Home Health and Hospice Consulting and Workforce Services

Administrative Operations – We have designed a complete back office support system for Home Health and Hospice agencies so you can focus on taking care of what is most important – Your Patients. 

Intake

  • Daily management of the entire referral process.
  • Highly trained experts are able to run eligibility and conduct insurance verification for incoming patients.
  • Full-time dedicated staff to create a new patient record and upload all pertinent information into the chart for the visiting clinician.
  • Experience patient advocates order medical equipment, obtain authorizations and conduct the welcome call for each patient.
  • Our highly trained staff improve coordination between the patient and the agency which results in higher patient satisfaction and better patient outcomes.

Scheduling

  • Daily management of the field staff scheduling.
  • Pre-visit and post-visit calls to patients to ensure patient satisfaction.
  • Monitor productivity of field staff.
  • Visit Authorization Request management and process.

Orders Management

  • Daily management of new physician order faxing, submission, and follow up with ordering physicians.
  • Automatic upload of signed orders to the patient’s chart.
  • Collaborate with agency to better partner with physicians resulting in higher physician satisfaction.
  • Complete back office and medical record solution for agencies of all sizes.

Answering Service/On-Call

  • We have an award-winning telecommunications system designed to track, record and monitor all incoming calls.
  • Full-time dedicated nursing and therapy professionals 24/7.
  • Increase patient satisfaction with dedicated customer service agents to speak with patients and connect them with the correct person at your agency.
  • We have developed tech-enable tools for workflow efficiency.

Human Resources

  • Employee Onboarding
  • Monitor/Review Employee Credentials

HMO/PPO/Workers Comp Contact Negotiation

  • Submit LOI, Negotiate Rates, Obtain Fully Executed Contract

Contact Us

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