Home Health and Hospice Consulting and Workforce Services
Administrative Operations – We have designed a complete back office support system for Home Health and Hospice agencies so you can focus on taking care of what is most important – Your Patients.
- Daily management of the entire referral process.
- Highly trained experts are able to run eligibility and conduct insurance verification for incoming patients.
- Full-time dedicated staff to create a new patient record and upload all pertinent information into the chart for the visiting clinician.
- Experience patient advocates order medical equipment, obtain authorizations and conduct the welcome call for each patient.
- Our highly trained staff improve coordination between the patient and the agency which results in higher patient satisfaction and better patient outcomes.
- Daily management of the field staff scheduling.
- Pre-visit and post-visit calls to patients to ensure patient satisfaction.
- Monitor productivity of field staff.
- Visit Authorization Request management and process.
- Daily management of new physician order faxing, submission, and follow up with ordering physicians.
- Automatic upload of signed orders to the patient’s chart.
- Collaborate with agency to better partner with physicians resulting in higher physician satisfaction.
- Complete back office and medical record solution for agencies of all sizes.
- We have an award-winning telecommunications system designed to track, record and monitor all incoming calls.
- Full-time dedicated nursing and therapy professionals 24/7.
- Increase patient satisfaction with dedicated customer service agents to speak with patients and connect them with the correct person at your agency.
- We have developed tech-enable tools for workflow efficiency.
- Employee Onboarding
- Monitor/Review Employee Credentials
HMO/PPO/Workers Comp Contact Negotiation
- Submit LOI, Negotiate Rates, Obtain Fully Executed Contract