Consulting and Workforce Services for Healthcare Providers
We have an award-winning telecommunications system designed to track, record and monitor all incoming calls.
Answering Service / On-Call
Full-time dedicated nursing and therapy professionals 24/7.
Increase patient satisfaction with dedicated customer service agents to speak with patients and connect them with the correct person at your office.
We have developed tech-enable tools for workflow efficiency.
Intake
- Daily management of the entire referral process.
- Highly trained experts are able to run eligibility and conduct insurance verification for incoming patients.
- Full-time dedicated staff to create a new patient record and upload all pertinent information into the chart for the visiting clinician.
- Experience patient advocates order medical equipment, obtain authorizations and conduct the welcome call for each patient.
- Our highly trained staff improve coordination between the patient and the office which results in higher patient satisfaction and better patient outcomes.
Scheduling
- Daily management of the patient appointment process.
- Pre-visit and post-visit calls to patients to ensure patient satisfaction.